What is a chatbot?

Over the last couple of years, the global interest and attention in chatbots has flourished. More and more people are talking about it every day. Huge companies like Google and Amazon started to introduce their own smart speakers: Google Home and Amazon Alexa. Other tech companies, like Facebook, Slack and Twitter, are introducing chatbots on their platforms. Chatbots are a new trend and companies are investing lots of time and money in them. Chatbots are really interesting, and in this blog post I will talk about what they are, how they work, why you need them and how to build…

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